E4. Product responsibility Activities across the entire value chain from raw material extraction to end-of-life methods comprise our product footprint, and we are committed to reducing adverse environmental impacts as much as possible by following “Design for Environment” (DfE) principles. We strive to reduce the material inputs needed to build safe, reliable, high-quality products, integrate recycled materials where possible, and design products that can be repurposed or recycled safely at the end of their designed lifespan. “We assess the safety of our Product quality and safety products at all stages of their life cycle, from prototype We take a comprehensive approach to quality and safety, with all products thoroughly development through quali昀椀ed and tested to ensure compliance with rigorous standards while exceeding customer expectations. All Enphase products and services are certi昀椀ed to the ISO manufacturing, use, service, and 9001:2015 standard through our Quality Management System (QMS). Executives recycling or disposal.” overseeing product quality and safety report directly to the Chief Executive O昀케cer (CEO), with supporting managerial oversight for a wide variety of cross-functional activities such as product development, defect and failure mode analysis, 昀椀eld service, and product end of life management. 100% Zero ISO 9001:2015 product certi昀椀ed products recalls We assess the safety of our products at all stages of their life cycle, from prototype development through manufacturing, use, service, and recycling or disposal. This includes evaluating the inclusion or use of harmful chemicals in products and designing processes to ensure safety across all stages of the product lifecycle. Procedures for monitoring and managing the risks associated with inclusion of harmful chemicals in products are well- de昀椀ned in our Product Lifecycle Process (PLCP), applicable to all product lines. All products are compliant with REACH and RoHS regulations. Supporting emergency response and 昀椀rst responders In line with our commitment to safety, we have helped train thousands of 昀椀re昀椀ghters across the United States and Brazil on the critical strategies and tactics needed to mitigate structure 昀椀res involving PV and energy storage systems (ESS). Enphase is continuing this e昀昀ort by engaging 昀椀re service consultants to develop training videos for 昀椀re professionals. We remain committed to setting the gold standard with respect to PV and ESS safety. For more information, please see our Energy Story: Safety and Solar. 30
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