® “The PES charges from the grid, or Finally, we plan to introduce the IQ Portable Energy System (PES) in 2024 “Although we rmly believe No strategy is complete without a discussion about the impact of AI on our a car or portable solar panels via for both energy security and energy-on-the-go. This product oers 1.5 kW of in the value of direct human business. We see AI as an enabling technology in our industry that will help the back ports, while its front ports power, with 3.0 kW of surge power, from a 1.5 kWh LFP battery. We decided interaction in customer support, us to simultaneously scale and improve our products and services. Besides provide power to plugged-in loads.” to use LFP battery chemistry in our product to leverage the safety and battery we see many opportunities to improving how we develop new products and conduct business, we believe management knowledge we learned making our IQ Batteries. This product improve our homeowner and there are two specic areas where AI will play an increasingly important role for can be thought of as Ensemble-in-a-Box; we have integrated our battery installer experience by using AI us. The rst area is energy management, which was mentioned earlier. We can management, power conversion, and control technologies into a single self- to recognize problems before the improve the quality and performance of our systems by better understanding contained product. The key dierentiating features are its ability to allow a user homeowner does and address the behaviors, needs, and patterns in the household, and AI is instrumental for to charge or discharge at high rates continuously even under warm conditions; them proactively.” that. The second area is customer and homeowner experience. Although we compliance with UL safety standards; and usability in outdoor conditions. The rmly believe in the value of direct human interaction in customer support, we PES has a connected user experience through Wi-Fi and cellular, providing see many opportunities to improve our homeowner and installer experience insight into its state of charge and power owing into and out of the product by using AI to recognize problems before the homeowner does and address through a mobile app, in addition to the touchscreen on the product. This them proactively. connectivity allows our users to have access to world class customer service 24x7 that provides remote troubleshooting and the latest software updates. The PES charges from the grid, or a car or portable solar panels via the back ports, while its front ports provide power to plugged-in loads. The PES oers a plug-and-play solution, as it does not require any installation or wiring. The IQ Portable Energy System provides both energy security and energy-on-the-go 34 ENPHASE CEO LETTER TO SHAREHOLDERS 2023 35